Refund Policy

4. Refund Policy

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Effective Date: December 2025 

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At VercoTex Innovations, customer satisfaction matters. Please review our refund guidelines:

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Eligibility

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• Refunds apply only to defective or incorrect products.

• Requests must be made within 30 days of delivery.

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Process

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• Email support@vercotexinnovations.ca with your order details and reason for return.

• Approved refunds will be processed within 5 business days after receiving the returned item.

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Conditions

• Items must be unused and in original packaging.

• Shipping costs are non-refundable unless the product is defective.