Privacy Policy

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VercoTex Innovations
Last Updated: July 14, 2025

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At VercoTex Innovations (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, or services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect

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We may collect and process the following types of personal information:

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• Contact Information: Name, email address, phone number, company name, job title, and address (e.g., when filling out forms or requesting information).

• Technical Data: IP address, browser type, operating system, device type, and website usage statistics (collected via cookies or analytics tools).

• Communications: Any information you provide via email, phone, contact forms, or other interactions with us.

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We only collect personal data that is necessary for the purposes outlined in this policy.

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2. How We Use Your Information

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We use your information to:

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• Respond to inquiries and provide customer support

• Process orders, quotes, or service requests

• Improve our website, services, and materials

• Send relevant updates, marketing, or educational content (if you’ve opted in)

• Comply with legal or regulatory requirements

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We will only use your data when we have a lawful basis to do so, such as your consent, performance of a contract, or compliance with legal obligations.

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3. Legal Basis for Processing (GDPR)

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If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

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• Consent – when you have given clear permission for us to process your personal data for a specific purpose.

• Contractual necessity – to perform a contract with you or take steps at your request before entering into a contract.

• Legal obligation – to comply with applicable laws and regulations.

• Legitimate interests – where processing is necessary for our legitimate business interests, and these are not overridden by your data protection rights.

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4. Consent and Your Rights (PIPEDA & GDPR)

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You have control over your personal information and may:

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• Access or request a copy of your data

• Correct or update inaccurate information

• Withdraw your consent at any time

• Request deletion of your data (subject to legal obligations)

• Object to or restrict certain types of processing

• Request data portability (GDPR, where applicable)

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To exercise your rights, contact us at kelsey@vercotex.ca.

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5. Data Retention

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We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymize your data.

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6. Sharing of Information

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We do not sell or rent your personal information.

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We may share your information with:

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• Trusted third-party service providers (e.g., web hosting, analytics, email services)

• Legal or regulatory authorities when required by law

• Partners or contractors working with us to deliver our services, under strict confidentiality agreements 

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All third parties are required to safeguard your data and comply with applicable privacy laws.

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7. International Data Transfers

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If you are located outside Canada, your personal data may be processed in Canada or other jurisdictions. We take appropriate safeguards to ensure your data is protected in accordance with applicable laws, including GDPR.

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8. Cookies & Analytics

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We use cookies and similar technologies to enhance your browsing experience, understand website performance, and improve our services.

You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.

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9. Data Security

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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

While we take every reasonable precaution, no method of transmission over the internet is entirely secure.

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10. Children’s Privacy

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Our website and services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal data from minors.

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11. Updates to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Last Updated” date.

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Your continued use of our website or services indicates your acceptance of the updated policy.

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12. Contact Us

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If you have any questions, concerns, or wish to exercise your data rights, please contact us at:

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📧 kelseyl@vercotexinnovations.com

📞 (639) 998-2408
🌐 www.vercotex.ca